VoIP or Voice Over Internet Protocol is not a new technology. Residential customers have been experiencing the benefits of this service for years. With the cost-savings of no longer being tied to a traditional phone carrier and the reduced need for internal cabling and specialized phone equipment, it is no wonder that businesses are now catching on to the VoIP solution.
With telecommunications costs being one of the most expensive hits to a company’s operations’ budget, many businesses are looking for alternatives that can provide telecom services and features without compromising reliability. Offering customers three different VoIP technology options for service, is one of the reasons that VoIP is fast becoming the preferred service option for companies. Through ATA, IP Phones and Computer to Computer technology solutions, businesses have choices for features, equipment and services that can be customized to meet their unique needs.
VoIP Technology Solutions include:
ATA (Analog Telephone Adaptor) – With ATA, a standard phone is connected to your computer through your Internet connection via an analog-to-digital converter. With ATA, your phone’s analog signal is converted to digitally transmit over the Internet. Set-up is usually performed by the user in a plug and play scenario. Carriers such as Vonage and Basic Talk frequently use this technology.
IP Phones – IP Phones offer one of the most attractiveoptions for companies wishing to jump on the VoIP bandwagon. IP Phones perform and look just like normal phones offering companies the flexibility of a standard multi-line business phone system with the cost-savings of VoIP. IP phones connect through an RJ-45 Ethernet connectordirectly to your router. There are also Wi-Fi options available for this technology offering.
Computer-to-Computer – Just like it sounds, VoIP is connected via a computer’s Internet connection. Using a computer’s existing sound card, speakers and microphone, service only requires a software download to connect.
The biggest attraction for companies above ease connectivity is the cost savings. Most VoIP services offer monthly rates that are greatly under traditional phone services costs with no more long-distance calling fees. In addition, many carriers offer service features once only available for additional costs from traditional phone carriers.
These features include:
- Call Waiting
- Conference Calling
- Call Transfer
- Caller ID
- Call Blocking